To make a reservation call us at 919-933-9712 or stop by the store!
*Weekend reservations require a two day minimum
When you rent gear from us at the shop, we'll have you sign a formal rental agreement
Here are the basics*:
24 hour notice for a cancellation
You agree to return the gear during business hours (preferably by noon) on the last day of your rental
If you're late, you pay for each addition day
You agree to keep the gear in the same condition as when you received it.
Clean your gear
If not, there's a $30 cleaning fee
You agree to pay for repairs or the gear all together if anything is broken, lost, or stolen while in your possession.
You acknowledge that activities you might be using our gear for can be hazardous.
We aren't responsible for injuries, disabilities, or death caused by the operation, handling, or transportation of the gear while it's in your possession.
If you take us to court for any reason, it's on your dime.
*The agreement that you will actually sign is far more detailed and should be read carefully. This is NOT an actual rental agreement.
We like to be transparent with our expectations. We go through this exact checklist when every piece of rental gear is returned, every time. That way you can rest assured that when you rent gear from us it's functioning, it's got all of the parts, and it's clean. Use this list as a guide for when you return your rental.
Please also remember that we charge a $30 cleaning fee all rental gear that's brought back wet or excessively dirty. Any broken or missing items will also be your responsibility to replace. For more info on that, check out the Rental Terms.
all poles present, undamaged, in stuff sack
10 stakes present, unbent, in stuff sack
tent body present, dry, with no holes or tears, zippers functional
rain fly present, dry, with no holes or tears, zippers functional
ground cloth present, dry
original stuff sack present
no rips or tears
sleeping pad straps present
dry and clean
no rips or tears
stuff sack present (mesh and nylon if applicable)
aired and disinfected (we'll take care of the disinfecting!)
stuff sack present
inflated and checked for leaks